Telecoms

Communications Convergance

Convergance of applications across the internet, text to voice, fax to email, and VoIP gateways.

Conferencing

We are able to set-up and operate conferencing applications with features such as password protection, customised greeting messages and Listen Only callers. Conference sizes can vary from 4 to 30 with automatic Echo cancellation and gain control ensuring the clearest possible conversations.

Competitions / Games

We can create interactive Competiton/Games services which use tone (DTMF) detection to allow a caller to answer questions in order to win prizes or accumulate points, our popular games titles have included Russian Roulette, The Gun Slinger, and Treasure Island.

Product Surveys

These services allow you to obtain direct feedback from customers about your products and services. Information gathered form thousands of callers using tone (DTMF) detection can be compiled and presented in a variety of forms including Spreadsheets, Powerpoint Presentations and automatically generated webpages.

Information Services

These flexible services using Menu driven tone (DTMF) detection can be used in a variety of areas such asproviding out-of-hours information to customers, general product information and medical and health information.

Dial-Out Alert Services

This service enables you to contact a large number of people quickly and easily. If you need to get an urgent message to your preferred cutomers or employee’s our system can dial out, play a message and request confirmation that the message was received.